Intro

Welcome to Rivofy. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile application, and services. By using our platform, you agree to be bound by these Terms. Please read them carefully.

1. Definitions

Refers to the remittance service platform operated by Rivofy.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.

3. Use of Services

You agree to use the services for lawful purposes only and in accordance with all applicable laws and regulations. You are responsible for the accuracy of the recipient details and transaction information.

4. User Responsibilities

• Provide accurate and truthful information.
• Maintain the confidentiality of your login credentials.
• Notify us immediately in case of unauthorized access.

5. Fees and Charges

All fees and exchange rates are displayed before confirming a transaction. By completing a transaction, you agree to the applicable charges.

6. Transfer Limits

We may impose limits on the amount you can send or receive based on your verification status, country, or payment method.

7. Cancellation & Refund Policy

You may request to cancel a transaction before it has been completed. Refunds for failed or canceled transfers are processed within 5–10 business days.

8. Account Suspension or Termination

We reserve the right to suspend or terminate your account at our discretion if you violate our Terms or engage in suspicious activity.

9. Privacy & Data Protection

Your data is protected according to our [Privacy Policy]. We do not share your personal information with third parties without consent, except as required by law.

10. Intellectual Property

All content, branding, and software on our site are the property of [YourBrandName] and protected by copyright laws.

11. Limitation of Liability

We are not liable for indirect or consequential losses arising from delays, failed transactions, or system outages, except as required by law.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website.

13. Governing Law

These Terms are governed by the laws of [Jurisdiction/Country]. Any disputes will be resolved in the courts of [Location].